REFUND AND RETURNS POLICY
Thank you for shopping at bayrisellc.com. We hope you are happy with your purchase, but if you need a refund or return, please review our refund policy below.
Return Terms
●Return Time Limit: You can return your product within 30 days of receiving it.
●Product Condition: Returned products must be unused, undamaged, and packaged intact, with all labels, instructions, and original packaging intact.
●Non-Returnable Products: Certain products (such as personalized products) are not subject to the return policy.
Refund Process
- Contact Customer Service: Request a return through our customer service.
- Return Approval: We will approve your return request within 2-3 business days of receiving your return request.
- Return Mailing: Once approved, you need to return the product. Please note that unless the product is damaged during transportation or shipped incorrectly, the return postage will be borne by you.
- Refund processing: We will process your refund within 5-10 business days after we receive the returned goods and confirm that the goods meet the return conditions. The refund will be returned through your original payment method.
Exceptions
If the goods you received have quality problems or do not match the order, please contact us within 48 hours after receiving them, and we will arrange a free return and refund for you.
Change or cancel an order
If you need to change or cancel an order, please contact us as soon as possible. Once the order has been shipped, we will not be able to cancel or change it.